Thursday, November 18, 2004

Training Phillipines Outsourcing Firms

ABS-CBNNEWS.COM reports the latest trend among medical transcription companies in the Phillipines is to provide Technical Education and Skills Development Authority or TESDA-certified medical transcription courses to enhance the quality of experts in the country and improve its competitiveness in securing more outsourcing opportunities from the call center industry.

“TESDA certification gives a benchmark or standard level of excellence. Certification is the first step of ensuring quality and assures the people enrolled in the courses that they have the facilities available to them and that the company is not a fly-by-night operation. After all, people will spend five months of training on these courses and they would spend money,” said e-Scribir president Johnny Garcia during the inauguration of the company’s TESDA-certified medical transcription course.

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