Thursday, November 04, 2004

Managing Outsourcing Contracts

Computerworld reports many companies do not review multiyear outsourcing service contracts until they are completed. It is important to regularly review contracts to be sure they are still relevant to your changing business strategies. They ask 10 questions to ask yourself to help you stay on track.

"Outsourcing has become an integral part of our IT governance strategy," says Pavan Nigam, CEO of Cendura Corp., a Mountain View, Calif.-based application management firm. "Once you accept that, you realize it needs to be reviewed not on an annual but on a quarterly basis."

"Mergers, acquisitions, divestitures, changes in the trading community or governmental regulations -- all of these circumstances should trigger an outsourcing strategy review. With that in mind, here are 10 questions you should ask when updating your company's IT outsourcing strategy..."

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