Saturday, November 27, 2004

The HR BPO Opportunity

Financial Express reports outsourcing of human resource services or HR BPO was emerging as the next big opportunity for Indian BPOs with the global market in this segment estimated at $40-60 billion per annum, experts said on Monday.

"Sensing the potential, global BPO players including Fidelity, Exult and Hewitt have begun setting up operations in India. However, most HR BPO players had not leveraged the offshore advantage as yet, he told PTI. Research firm Gartner has forecast HR BPO to reach $51 billion and represent 39% of all BPO revenue by 2004-end."

“HR opportunity is absolutely new. It is a sunrise opportunity with huge potential,” Mr Chandrasekaran, who formed Secova eServices to tap this potential, said. “Our initial focus will be only on HR administration, benefits and payroll, in the mid-market which accounts for $13.2 billion.”

1 Comments:

At 9:26 PM , Anonymous Anonymous said...

A

 

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