Downsides of Offshoring

CRM News reports another article on best practices for offshoring and possible downsides if these practices are not followed. This is a good article and offers many tips on how to get the most out of your outsourcing project whether big or small.

"As a rule, anything that a client can cleanly specify and deliver as a firm requirements document to the offshore team is most effective. Clear, complete specifications are a must-have, Travis says. But that's not always common practice in U.S. companies."

"Almost everybody can save 15% to 20% by sending certain IT work overseas, he says. Those that really understand how to make it work find they save 50% or 55%. 'There's a huge benefit to making outsourcing a core competency.'"