The Art of Offshore Outsourcing

InfoWorld reports on how to outsource more successfully.

"offshore project success requires self-examination on the part of the client company to clarify goals and expectations, rigorous project-management discipline, and an understanding of how best to manage communications with everyone involved."

"'This may sound obvious, but probably the biggest stumbling block to offshore outsourcing is that after all the contracts have been signed, companies abdicate responsibility for projects to the outsourcer,' Deepak Khandelwal, analyst of business process outsourcing at McKinsey, said during a forum at the CeBIT America show in May."

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