Africa as an Outsourcing Destination

Daily Times reports Africa is becoming a player in the new world economy as a viable outsourcing destination. But the question is, will natural and political barriers prevent outsourcing to continue there.

"Ghana is best known for producing cocoa and gold, but today Affiliated Computer Services (ACS), a Texas company that runs the outsourcing operation, is the country’s largest private employer. African ‘key punchers’ earn $4 to $5 a day — four times the legal minimum wage — and receive health insurance, meals, and subsidized transport. A small number of African engineers and professionals earn much more, and receive periodic training in advanced technologies."

"African governments also must be willing to start small: expend a lot of effort to attract pilot projects in the hope of larger employment in the future. With sensible reforms, many barriers can be removed or at least eased."

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